Privacy Policy

Effective Date: 30-09-2024

By using our website, you agree to our Terms & Conditions available at https://transform.thewhysowl.com/terms

At Owl Logic LLP, operating under the brand The Why's Owl, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights concerning your personal data. By using our website, www.thewhysowl.com (the "Website"), you consent to the practices described in this Privacy Policy.

1.1 Personal Information: We collect personal information that you provide to us when you interact with our Website, such as your name, email address, and other details that you voluntarily submit.

1.2 Usage Data: We also collect non-personal information regarding your usage of the Website, including the pages you visit, the links you click, the time spent on each page, your IP address, and other similar data. This information helps us improve our website and services.

1.3 Payment Information: Please note that we do not store any payment information on our servers. All payment transactions are processed securely through third-party payment gateways.

2.1 We use the information we collect to:

- Provide, operate, and improve our Website and services.

- Process transactions and communicate with you regarding your account or purchases.

- Personalize your experience on the Website to better serve your needs.

- Send you promotional offers, updates, and marketing communications related to our services, with your consent where required.

- Respond to your inquiries, comments, and feedback.

3.1 Third-Party Service Providers: We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating the Website, conducting our business, or providing services to you. These third parties are required to keep your information confidential and may not use it for any other purposes.

3.2 Legal Requirements: We may disclose your information when required by law, regulation, or legal process, such as in response to a subpoena, court order, or other legal requests, or to protect our legal rights, privacy, safety, or property.

4.1 We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes administrative, technical, and physical safeguards.

4.2 While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

5.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website.

5.2 We will notify you of any significant changes to this Privacy Policy, either by posting a notice on the Website or by sending you a direct notification.

6.1 Access and Correction: You may request to access, update, or correct your personal information that we hold.

6.2 Data Retention: We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6.3 Opting Out: You have the right to opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails you receive or by contacting us directly.

6.4 Data Deletion: You may request the deletion of your personal data, subject to applicable legal exceptions. To make such a request, please contact us at the details provided below.

7.1 Our website uses cookies—small text files placed on your device—to improve your browsing experience, personalize content, analyze traffic patterns, and understand user interactions. By using our website, you consent to the use of cookies unless you have explicitly disabled them in your browser settings. You have the option to manage cookie preferences directly through your browser settings, allowing you to accept or decline cookies. Please be aware that declining cookies may limit your ability to fully experience and access certain features of our website.

7.2 We may use third-party analytics services (such as Google Analytics) to understand website traffic and usage patterns. These third parties may place cookies on your device to collect anonymous, aggregated usage data. We do not share personally identifiable information with these third parties without your explicit consent.

8.1 You may choose to restrict the collection or use of your personal information in the following ways:

- Whenever you are asked to fill in a form on the Website, look for a box that you can click to indicate that you do not want the information to be used for direct marketing purposes.

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us directly.

8.2 We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8.3 If you are accessing our website or services from the European Economic Area (EEA), you have specific data protection rights under the GDPR. You have the right to access, rectify, erase, or restrict the processing of your personal data. To exercise these rights, please contact us at thewhysowl@gmail.com

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Email: support@thewhysowl.com

- Phone: +91-9096075311

- Address: Owl Logic LLP, Lane No. 13, Turner Road, Clement Town, Dehradun, 248002

- Landmark: Near Lake and Velmed Hospital

Last updated on March 15, 2025.